LivePerson Premier: Intelligent engagement supporting button, dynamic and proactive invitations
Premier Intelligence: Includes predictive dialer, visitor profiles, automatic chat/call distributor, rooms and autoresponder.
Premier Security: Detailed log-in and password policies.
LivePerson Premier Chat Add-Ons – Feature Packages
Premier Data Integration: Includes secure data transfer, transcript export, report export, ticket export, sales force integration.
Premier Business Reporting: Includes conversion reports and custom reports.
Premier Advanced Intelligence: Enables a greater number of targeting scenarios through unlimited rule customization, unlimited custom variables to drive rules and track conversions, and referring URL and keywordbased rules.
Desktop Sharing: Includes the ability to view and take remote control of website visitors actively viewed page on the Company website.
Prioritized Targeting: Prioritizing visitors to target with rules
Premier Advanced Reporting: Weekly Scorecards
LivePerson Additional Products
Email: Email management channel for routing and tracking service inquiries.
Knowledgebase: Knowledgebase/FAQ channel for self-service
Voice: Click to Call invitations and buttons
Keyword Lift: Intelligence tool that leverages web analytics data to create automated rules
LP Marketer: Target visitors with personalized content